Mystery Consumer

Find out the opinion of your consumer through reports and images of how they were treated, about the accessibility and quality of the products / services and many other aspects that involve the consumption experience of your company.

Mystery ConsumerHow it Works

Starting with the briefing, the locations are mapped, the Survey is developed, tested and published after the customer's approval. In the end, we consolidate the answers and deliver a detailed report.

Briefing

Understanding of the needs, objectives, target audience and other characteristics of your business.

Proposal

We develop a proposal contemplating your needs and after your acceptance, we initiate the project.

Action

Development, testing, mapping of locations and publication of the form according to your approval.

Results

We consolidate the answers and then we develop a report ready for use.

Clients

Do you want to test our platform?

Sign up and create a pilot project.

Advantages of PiniOn

  • SPEED

    The collection of data using our vast User base.
  • SEGMENTATION

    We segregate samples with the right profiles for your Survey.
  • LOW COST

    Fewer expenses than with traditional methods.
  • ENGAGEMENT

    Respondents willing to provide feedback and send personal photos.
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Validation of the Collected Data

All data collected by PiniOn for Surveys, Mystery Consumer and Monitoring, go through the following quality criteria:

Geolocalization

Geolocalization

It ensures that the Survey is conducted at the correct location.

Date and Time

Date and Time

It confirms that the Survey information was collected on time as determined..

Photos

Photos

It highlights the Survey with images sent by the Opiners.

Qualification

Qualification

It makes sure that only Opiners with the desired profiles participate in the Surveys.

Accomplished Mystery Consumer Projects

+ de 50

Accomplished Mystery Consumer Projects

+ de 100

Respondents

+ de 1.000.000

Completed Missions

Do you want to test our platform?

Sign up and create a pilot project.

TESTIMONIALS

"The eyeglass manufacturer Evoke, questioned 1.000 consumers about general impressions of their brand and its products. In the end, the company gave up creating a cheaper line and decided to enhance the unique brand image used by celebrities like Madonna."

EXAME MAGAZINE

"We had a quick response and we were able to reach the audience actually interested in buying."

Romeo Busarello

Marketing Director at Tecnisa
"If this was a Personal Survey, we would have to drastically reduce the number of Respondents."

Cristina Hegg

Product Manager at Boehringer
PiniOn in the Press
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